Expect a higher level of service and professionalism
We recognise the trust you place in us when calling Pav Plumbing for your plumbing, and it's something we will never take for granted. It drives us to approach every single job as a new challenge; to take pride in finding the best possible outcome; and to always go the extra mile. It's why you can expect a higher level of service and professionalism when you call Pav Plumbing.
The following differences are just a few of the ways that we strive to achieve our commitment to service and professionalism.
We show up when we say we will, and minimise any disruption to your day with jobs booked with a two hour window and a courtesy call or SMS sent when on the way to the job
That our team of plumbers is kept small is deliberate, and gives us complete confidence that the plumber we send will not only be qualified and experienced, but also genuinely interested in the work at hand - and friendly, courteous, respectful, trustworthy and helpful
We approach every job with an open mind - avoiding the trap of being so fixed on a course of action that other possible options are overlooked, often leading to more work later in the job
We identify the source and scope of the issue, ensuring that it is correctly diagnosed at the outset, with potential complications anticipated and the most appropriate solution selected
If multiple solutions are appropriate, we provide a clear summary of the advantages and likely costs of each, with recommendations based on our knowledge and experience
We take pride in work completed, with all workmanship to the high standard that goes hand in hand with work primarily completed for the satisfaction of a job well done
Throughout the job we provide regular updates on the status of work, so that you aren't left wondering what is going on
And on completion of a job we don't drive away until your bathroom, your kitchen or your garden - anywhere we have been in your home - is cleaner than when we arrived
This is the level of service and professionalism I demand of our plumbers on every job we send them to. It's core to how we operate - and to our vision of the company we want Pav Plumbing to be. I personally invite you to try Pav Plumbing and expect nothing less.